We understand that travel plans can change. If you need to update your reservation, Native's Way will do our best to accommodate your request, subject to availability and our booking policies.
Submit a Booking Modification Request
To request any changes to your reservation, please complete our Booking Modification Request Form:
BOOKING MODIFICATION REQUEST FORM
Using this form ensures your request is sent directly to the appropriate team, allowing us to review and process your changes as quickly as possible.
What Can I Change?
You can make any changes you would like as long as there is availability and it is before the Modification/Cancellation Policy window begins. You will need to check your booking confirmation, as this changes depending on tour, group size and booking platform.
All modification requests are subject to availability and may not be possible for every reservation.
Information to Include
To help us process your request as quickly as possible, please include:
- Reservation or confirmation number
- Lead traveler's name
- Tour date
- A detailed description of the changes you'd like to make
Providing complete information helps reduce delays and allows our team to review your request more efficiently.
Is There a Fee to Modify My Reservation?
Native's Way does not typically charge a modification fee. However, additional charges may apply if the requested change falls outside our cancellation or modification policy.
If additional costs apply, we'll let you know before making any changes.
When Should I Request Changes?
We recommend submitting your modification request as soon as your travel plans change.
The earlier we receive your request, the more likely we can accommodate it. Last-minute modifications may be limited due to tour availability or the policies of our local operating partners
How do I Modify a Booking if I Booked Through Another Company?
If you booked through a travel agency, online travel agency (such as Viator, Expedia, GetYourGuide, or Booking.com), hotel concierge, or another third-party seller, your reservation may be subject to that company's modification policies.
In many cases, you'll need to request changes directly through the company where you made your booking.
If you're unsure, contact us and we'll be happy to point you in the right direction.
Frequently Asked Questions
How long does it take to process my request?
We review booking modification requests as quickly as possible during our business hours. Response times may vary depending on the complexity of your request and how close it is to your travel date.
Can I change my pickup location?
Yes. In most cases, pickup locations can be updated before your tour. Please submit your request as early as possible so we can coordinate transportation.
Can I switch to a different tour?
Often, yes. If space is available, we can help transfer your reservation to another tour. Any price differences or supplier policies will be explained before the change is confirmed. This is subject to our Modification/Cancellation Policy.
Will I receive an updated confirmation?
Yes. Once your modification has been approved and completed, we'll send you an updated confirmation email with your revised reservation details.
Need Assistance?
If you have questions before submitting your request, our Reservations Team is available daily from 8:00 AM to 8:00 PM to assist you.
For all reservation changes, please use the Booking Modification Request Form so your request can be reviewed and processed as efficiently as possible.